Privacy Policy

Contact and Business Information

• Your name and company or brand name
• Email address and telephone number
• Country or region
• Product requirements, order details, and related project information you choose to share

Uploaded Files and Design Materials

As part of the inquiry or project development process, you may choose to upload or share files with us. These may include:

• Design sketches and artwork files
• Tech packs and technical specification sheets
• Size charts and measurement specifications
• Brand logos and brand identity materials
• Reference images and product samples

Technical Information

When you visit our website, certain technical information may be collected automatically, such as browser type, device type, pages visited, and general geographic location derived from your IP address. This information is used for website operation and performance purposes only.

How We Use Your Information

Information you provide is used exclusively for the purposes of our B2B business communications and project work. Specifically, this includes:

• Responding to your inquiries and questions
• Evaluating your project requirements and product specifications
• Preparing and providing quotations and project proposals
• Supporting sample development, production, and order communications
• Managing ongoing project and order correspondence with you

We do not use your information for unsolicited marketing, advertising, or any purpose unrelated to your inquiry or project.

Data Retention

We retain information for as long as it is reasonably necessary to support your project, maintain business records, and fulfill any applicable legal or operational requirements. If you wish to request the deletion of your information, please contact us directly using the details provided in Section 5.

Security Measures

We take reasonable steps to protect the information you share with us from unauthorized access, disclosure, or misuse. This includes appropriate technical and organizational measures consistent with standard business practice.

Please be aware that no method of data transmission over the internet or electronic storage is entirely secure. While we make reasonable efforts to protect your information, we cannot guarantee absolute security.

Cookies

Our website may use cookies and similar technologies to support basic website functionality and improve your browsing experience. This may include necessary cookies required for the site to operate correctly, as well as cookies used to understand general website usage patterns.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some parts of the website.

Third-Party Services

We may use third-party services to operate and maintain our website and communications. These may include services related to:

• Website hosting and content management
• Contact forms and inquiry submission tools
• Email communication services
• Website analytics tools used to understand visitor behavior in aggregate
• Map or location services embedded on the site

These third-party providers operate under their own privacy policies. We select service providers with reasonable care and limit the information shared to what is necessary for the relevant service to function.

Data Sharing

We do not sell, rent, or trade your personal information to any third parties.

We may share information with service providers who assist us in operating our website and communications, strictly for those operational purposes. We do not share your information with unrelated commercial parties.

In limited circumstances, we may disclose information if required to do so by applicable law or legal process.

Your Rights

You may contact us at any time to:

• Request access to the personal information we hold about you
• Request corrections to inaccurate or incomplete information
• Request deletion of your personal information, subject to any legal or operational requirements that may apply
• Ask questions about how your information is handled

We will respond to your request within a reasonable timeframe. Depending on your location and applicable regulations, additional rights may apply to you.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, website functionality, or applicable legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this page periodically. Continued use of our website after any update constitutes acceptance of the revised policy.